Question 1

How long will it take to receive my order?

Accepted Answer

Items in stock will be packaged and delivered within 5 working days from placing the order. Pre ordered items will take slightly longer to be make, packaged and delivered, approximately 7-10 working days.

Question 2

What if there is a quality problem with my item(s)?

Accepted Answer

If you are not happy with the quality of your purchase, please contact us via email .  We will need you to send the garment(s) back to us and will replace them- or refund you- as soon as possible.

Question 3

How should I care for my rash vest and shorts?

Accepted Answer

Rinse items as soon as possible. Cold wash with a gentle detergent.

Question 4

How does your sizing compare to major retailers?

Accepted Answer

Our sizing is very much in line with Woolworths, so if you are currently buying age 2-3 yrs for your little one there, then you'll need to order a size 3 from us.  Please note that if the size is wrong- and the garments have not been washed, or dirtied, you are welcome to return them to us (via the post if you are not in Cape Town)- just email us on lovecomfyclothing@gmail.com to arrange this.  We will send out bigger/smaller sizes as soon as possible.

Question 5

What does UPF50+ mean?

Accepted Answer

UPF stands for "ultraviolet protection factor" - a UPF 50+ means that 1/50th or less of the sun's UV radiation reaches your skin, effectively filtering 98% of UV radiation.

Question 6

How should I wash the Indian Cotton Button Up Pajamas?

Accepted Answer

As the Button-up Pajamas are made from 100% Cotton, it is best to machine/hand wash them in cold water with a gentle detergent.

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